Last updated: 30 September 2026
This page explains what cookies are, which ones we use on www.supertramp.co.uk and how you can control them. It should be read alongside our Privacy Policy.
In short
- We use necessary cookies to make the site work, such as keeping items in your basket and keeping checkout secure.
- We only use analytics and advertising cookies if you accept them.
- You can change your mind at any time using the cookie settings link at the bottom of every page.
1. What are cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work, to make them work more efficiently, and to give the website owner information about how the site is used. Similar technologies, such as local storage and tracking pixels, work in a similar way, and we refer to all of them as “cookies” on this page.
2. The cookies we use
Necessary cookies
These cookies are needed for the website to work. They let you add items to your basket, sign in to your account, check out securely and remember your cookie choices. Because the site cannot work properly without them, they do not need your consent. You can block them in your browser settings, but parts of the site, such as checkout, may then stop working.
| Cookie | What it does | How long |
|---|---|---|
| SHOP_SESSION_TOKEN | Keeps your basket and session working as you move around the site | Up to 1 month |
| XSRF-TOKEN, SF-CSRF-TOKEN | Security. Protects forms and checkout from cross-site attacks | Session |
| bc_consent, tracking-preferences | Remember the cookie choices you made on our cookie banner | Up to 13 months |
| Shopper-Pref, Shopper-Pref-v2 | Remember your store preferences, such as currency | Up to 1 month |
| STORE_VISITOR, athena_short_visit_id, fornax_anonymousId | Set by BigCommerce, our website platform, to run the store and keep it working reliably | Up to 13 months |
| __cf_bm, cf_clearance | Set by Cloudflare, which protects our website from bots and attacks | 30 minutes / up to 1 year |
| __stripe_mid, __stripe_sid | Set by Stripe when you pay by card, Apple Pay or Google Pay, to process payments securely and prevent fraud | 1 year / 30 minutes |
| PayPal cookies | Set by PayPal if you choose to pay with PayPal, for security and fraud prevention | Set by PayPal |
Analytics cookies (only with your consent)
These cookies help us understand how visitors use our website, for example which pages are most popular and how people find us, so we can improve it. We use Google Analytics 4. The information is collected in a way that does not tell us who you are.
| Cookie | What it does | How long |
|---|---|---|
| _ga | Google Analytics. Distinguishes one visitor from another | Up to 13 months |
| _ga_<ID> | Google Analytics. Keeps track of your visit (session) | Up to 13 months |
Advertising cookies (only with your consent)
These cookies help us measure how well our adverts on Google, Facebook and Instagram work, for example whether someone who clicked an advert went on to place an order, and let us show relevant adverts to people who have visited our site.
| Cookie | What it does | How long |
|---|---|---|
| _fbp | Meta (Facebook and Instagram) Pixel. Measures how effective our adverts are and helps show our adverts to people who have visited our site | 3 months |
| _gcl_au | Google Ads. Measures how effective our adverts are | 3 months |
| Other Google and Meta advertising cookies | Set by Google or Meta to measure advert performance and limit how often you see the same advert | Up to 13 months |
Third-party content
Some pages show content from other companies, such as Trustpilot reviews and YouTube videos. These companies may set their own cookies when their content loads or when you interact with it, for example by pressing play on a video. Where possible, we embed YouTube videos using YouTube's privacy-enhanced mode. For more information, see YouTube's privacy information and Trustpilot's cookie policy.
If you choose to take part in Google Customer Reviews when you place an order, a script from Google loads on the order confirmation page to show you the opt-in. Google may set its own cookies when this happens. Google then acts as a separate controller of the survey information, under Google's privacy policy.
3. How to change your cookie settings
When you first visit our website, a banner asks whether you accept optional cookies. We will not set analytics or advertising cookies unless you accept them.
You can change your choice at any time using the cookie settings link (“Manage Website Data Collection Preferences”) at the bottom of every page.
You can also control cookies through your browser settings, including deleting cookies already set. To find out more, visit www.aboutcookies.org. To opt out of Google Analytics on all websites, you can install the Google Analytics opt-out browser add-on.
4. Changes to this page
We may update this page if the cookies we use change. The date at the top shows when it was last updated.
5. Contact us
If you have any questions about our use of cookies, please contact us:
Jet Sports Ltd, Unit 5, Colliton Barton, Broadhembury, Honiton, Devon, EX14 3LJ
Email: sales@jetsports.co.uk
Telephone: 01884 675 801